Exterior Pre-Production Agreement
We are very grateful you have entrusted us with the painting of the exterior of your home and we look forward to working with you! Over the years we have developed a process and standards for painting exteriors. Please take a moment to read through our guidelines, practices, and helpful hints to ensure we have a successful painting experience!
1). Power Wash
We power wash the day prior to the first day of full production so the house will be dry. For example if you are on our calendar for a start date of Wednesday, one of our painters will come to your home at some point on Tuesday to wash your home. Our customers don’t have to be home, but please make sure that all windows and doors are closed tightly, all pets are secure inside your home, and we have complete access to the perimeter of your home. We will need access to your exterior spigot and hoses to hook up the power washer.
If we are painting doors, we will need a day to open them, remove weather stripping, and paint them. Please plan to give us door access on either day 1 or day 2 of full production. Standard practice is to paint the exterior face and outward facing edge of doors only.
3). Electrical Access
Please make sure we have some form of exterior electrical access to run a paint sprayer.
Customers are responsible for moving all patio furniture, grills, etc. to a minimum of 5’ away from the side of your home.
5). Start Time
Once full production begins, we prefer to start between 6-7am. If this is too early, just let us know and we will adjust accordingly.
6). Color Selection
Please have your color selections to us no later than the Friday prior to the week we will be starting your project. If you require assistance in choosing colors, we would be happy to arrange a color consultation to assist in the process. Please understand that while we can give an opinion and guidance we cannot under any circumstances be held liable for color choices.
Standard sheen for exterior wood, brick, metal, concrete board, etc. is satin. Standard sheen for exterior stucco is flat. Unless you request otherwise, this standard will be applied to your home.
7). Current Home Condition
It is very helpful to take inventory of the current condition of the exterior of your home. For example, if there are existing drips, runs, and overspray from a previous painter, we try to make notations of those items before beginning. If there are any broken storm windows or cracked egress covers the same should be notated. We will do a visual inspection for these items, but it is very helpful for our customers to perform a quick visual inspection as well.
8). Scope & Standard Exclusions
The standards for prep and paint are listed in the bid document. Please carefully read the scope notated, outlined painting process, and exclusions. If something is not explicitly stated then it is not included. Included but not limited to the following -
- Wood replacement
- Removing storm screens, painting old wood window sashes.
- Bondo/sanding to remove uneven wood profile - The standard is scraping then priming. - Using wood fill on exterior holes - The standard is caulking.
- Scheme change - Standard is to match existing transitions.
- Removing old caulking that is not properly adhered or re-caulking entire home. The standard is touchup caulking on splitting areas and removal of caulking only if it is dry and loose in the existing gap.
9). Gutters and Downspouts
Under no circumstances do we remove gutters and downspouts to paint behind them.
Exterior transition lines are either faced off or cut in by free hand.
Protecting your landscaping is very important to us. Sometimes it is necessary, for the safety of our painters, to place ladders in an area(s) that currently have shrubs, bushes, and/or flowers. We do what we can to avoid any damage, but on occasion plants can be bent or broken. It is our customers’ responsibility to cut back any tree, vine, and/or bush that is against your home in order for us to prep and paint those areas. The minimum is 3’ away from your home.
12). Paint Application
Our bid assumes that the production manager and crew together will determine method of application - spray, brush, roll...The categories of efficiency and quality will be applied accordingly to provide you with the best finish with the quickest turnaround time.
13.) First Right of Repair
Should any accident occur, or any work be nonconforming to industry standards, Singletrack Painting reserves the right to control the remedy of any and all issues.
14.) Contact and Communication
Our crews and our crew leads are on site all day to perform the work and will be available should any question arise about the painting process. Your project manager will also be available to answer any questions that might arise before, during, and after the completion of the painting work. They will check in roughly once per day for the duration of your project, either in person or by phone/email. Should a question about scope or additional work arise during the process, please contact your project manager immediately. Also, please be available to
communicate during our normal business hours of 7-530 Monday to Friday. We try to correspond in a timely manner but responding after hours is the exception, not the rule.
15). Final Walk-Through
You will be notified by the Project Manager when our crew is getting close to completing your project. The crew will do an inspection of their work with the project manager if available at the time of completion. This is NOT the final walk-through. The final walk-through will be performed by the project manager at a date that will be scheduled with you. Final touchups are done at the final walk-through. Once final touchups are completed, payment should be made in full to the project manager via check or cash. Receipt, warranty, and all other post-production documents will be sent via email/USPS from our office.
Finally, as a company we place the highest value on transparency in the construction process. If there is any question you have, any point in need of clarification, or any term you don’t understand it is your responsibility to ask and we will gladly provide an answer.